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Archive for the ‘Case Studies & Interviews’ Category
Kuala Lumpur’s StB vision
Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 - a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable - one of several IATA Simplifying the Business (StB) projects now live at the airport in collaboration with Malaysian Airlines and SITA. Louise Driscoll reports.
‘Wireless interfaces the way forward for check-in’
easyJet has spent some considerable time evaluating the ideal check-in process it would like to operate. Central to this is internet check-in and the use of web-based systems, as Simon Lamkin, Airport Systems Manager, explained to Ross Falconer. He called on common-user suppliers to help streamline the process through the provision of wireless networks that can support simple browser based check-in systems.
Tags: easyJet, Wireless check-in
JAL innovative boarding system
Japan Airlines (JAL) participated in evaluation testing of ‘e-airport procedures: SPT Trial 2007’, which was implemented by the Ministry of Land, Infrastructure and Transportation (MLIT) and Ministry of Justice (MoJ). The airline is implementing a number of innovations to simplify the travel experience. Ross Falconer reports.
The Innovation of fairytales
The Disney’s Magical Express is a complementary shuttle and luggage delivery service that exclusively transports Walt Disney visitors from Orlando International Airport directly to their Walt Disney World Resort hotel where their baggage is then safely delivered directly to their room. Michelle Bentubo, director, Disney Cruise Line/Disney’s Magical Express, explains Disney’s new role as a baggage handler.
Check-In: The Magazine
We are delighted to bring you Check-In: The Online Magazine - an extension and complementary publication to the existing and hugely successful Check-In events.
Currently, airports, airlines, handlers, hotels and cruise operators are exploring methods of how new check-in practices can lower operational costs, save floor space and enhance facilitation, as well as processes, but there is much debate over which systems and strategies warrant investment. Check-In: The Online Magazine aims to bring you the latest case studies, reports and news to help travel industry stakeholders make the best possible business decisions regarding the evolution of their check-in practices, focusing on emerging processes such as Common Use Self Service (CUSS) and Common Use Passenger Processing Systems (CUPPS), common bag-drops, and biometric check-in.
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