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Archive for the ‘ Case Studies & Interviews ’ Category
Kuala Lumpur’s StB vision
Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 – a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable – one of several IATA Simplifying the Business (StB) projects now live at the airport in collaboration with Malaysian Airlines and SITA. Louise Driscoll reports.
‘Wireless interfaces the way forward for check-in’
easyJet has spent some considerable time evaluating the ideal check-in process it would like to operate. Central to this is internet check-in and the use of web-based systems, as Simon Lamkin, Airport Systems Manager, explained to Ross Falconer. He called on common-user suppliers to help streamline the process through the provision of wireless networks that can support simple browser based check-in systems.
Tags: easyJet, Wireless check-in
JAL innovative boarding system
Japan Airlines (JAL) participated in evaluation testing of ‘e-airport procedures: SPT Trial 2007’, which was implemented by the Ministry of Land, Infrastructure and Transportation (MLIT) and Ministry of Justice (MoJ). The airline is implementing a number of innovations to simplify the travel experience. Ross Falconer reports.
The Innovation of fairytales
The Disney’s Magical Express is a complementary shuttle and luggage delivery service that exclusively transports Walt Disney visitors from Orlando International Airport directly to their Walt Disney World Resort hotel where their baggage is then safely delivered directly to their room. Michelle Bentubo, director, Disney Cruise Line/Disney’s Magical Express, explains Disney’s new role as a baggage handler.
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Learn more at our global
Check-In Conferences
These topics will be discussed in more detail at our 2010 Check-In Events:
Check-In 2010, Las Vegas,
8-10 September 2010
Our 2010 Check-In conference & exhibition will bring together all the major players across the travel industry under one roof to discuss the key issues surrounding check-in practices.
Airport Exchange 4-6 October 2010
IT, Facilitation & Customer Service Conference, Istanbul, Turkey
This conference has the theme of "Making the most of IT to meet and exceed passenger expectations" and will focus on the best methods of improving the customer experience for the passenger and how IT can be utilised to ensure their journey through the airport is as stress-free and enjoyable as possible.
Check-In Asia, Kuala Lumpur,
24-26 November 2010
In addition to our North American Event, this year sees the Launch of our new Check-In Asia event staged in Kuala Lumpur. By bringing our event to Asia we will be satisfying an undoubted demand to share knowledge and experiences in this subject area, within the Asian region. Find out more about Check-In Asia.
Check-In: The Magazine
Printed Editions
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