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Archive for the ‘ Self Tagging and Bag Drop ’ Category
The future for common-use bag drop
Common-use bag drops are emerging at the airport as an extension of the self-service experience – transferring more control away from the airline agent into the hands of the passenger. Louise Driscoll reports on the benefits and challenges for the industry.
The efficiencies of common bag drop
Common baggage and fast drop initiatives have the potential to provide higher efficiency and throughput due to economies of scale and better use of airport real estate. They have benefits for airports, airlines and innovative handling agents, and bag drop looks set to become a less-than 30-second process.
Ross Falconer reports.
Montréal’s self-service generation
While Canadian airports allow self-tagging for domestic flights only, and the US is still looking into implanting self-tagging services, Aéroports de Montréal has pushed ahead, installing more than 70 self-service kiosks, which also facilitate self-tagging. Antoine Rostworowski director business development, Aéroports de Montréal and Mark Stokes, director of IT at Brock Solutions, discuss the numerous benefits of utilising self-service technologies.
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Check-In Conferences
These topics will be discussed in more detail at our 2010 Check-In Events:
Check-In 2010, Las Vegas,
8-10 September 2010
Our 2010 Check-In conference & exhibition will bring together all the major players across the travel industry under one roof to discuss the key issues surrounding check-in practices.
Airport Exchange 4-6 October 2010
IT, Facilitation & Customer Service Conference, Istanbul, Turkey
This conference has the theme of "Making the most of IT to meet and exceed passenger expectations" and will focus on the best methods of improving the customer experience for the passenger and how IT can be utilised to ensure their journey through the airport is as stress-free and enjoyable as possible.
Check-In Asia, Kuala Lumpur,
24-26 November 2010
In addition to our North American Event, this year sees the Launch of our new Check-In Asia event staged in Kuala Lumpur. By bringing our event to Asia we will be satisfying an undoubted demand to share knowledge and experiences in this subject area, within the Asian region. Find out more about Check-In Asia.
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